The Roadside Assistance Benefit is provided by Roadside Protect Motor Club. Whenever you need roadside assistance for your vehicle, call our toll-free number twenty-four (24) hours a day and request dispatch service and the Roadside Assistance Administrator will arrange to send help to your disabled vehicle from a participating facility.

All expenses covered under the Roadside Protect Program are limited to Fifty Dollars ($50.00) for any single claim and one claim per continuous 7 day period. Any additional expenses beyond this limit will be your responsibility to pay to the Roadside Contractor.

Covered Emergencies Include:

Members may choose one or more of the following focus areas:

Roadside Assistance Terms & Conditions Covered Expenses

All expenses covered under the Roadside Protect Program are limited to Fifty Dollars ($50.00) for any single claim and one claim per continuous 7 day period. Any additional expenses beyond this limit will be your responsibility to pay to the Roadside Contractor.

Services include the following:

Towing

When your vehicle is disabled due to mechanical breakdown, the Roadside Assistance Administrator will arrange for a Roadside Contractor to tow it to the nearest authorized repair facility.

Flat Tire Assistance

A flat tire will be changed with your spare tire. If, for any reason, the spare is not usable, the lug nuts cannot be removed or the vehicle has two flat tires with one usable spare, towing will be provided in accordance with the towing provisions.

Fuel Delivery Service

An emergency supply of fuel of up to three (3) gallons will be delivered if your covered vehicle runs out of fuel. You will be responsible for the cost of fuel.

Lock-Out Service

If your keys are locked in the vehicle, assistance will be provided to gain entry into the vehicle. In the event the keys are lost and a replacement key is required, you will be responsible for the total cost of a new key.

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Roadside Assistance Reimbursement.

If for any reason the Roadside Assistance Administrator dispatch center cannot provide the benefits listed in this Program, you must obtain an authorization number from the Roadside Assistance Administrator dispatch center to use the service provider of your choice. The Roadside Assistance Administrator will reimburse you up to $50 or the specific amount listed above in the covered expenses (whichever is less) upon presentation of the original paid service provider receipt. The authorization number is required to be eligible for reimbursement.

Your reimbursement request must have the following:

• Your authorization number, name and membership ID;
• A bill from the service provider including:
  1. The date the service occurred;
  2. Description of services provided, and
  3. The amount charged for the service; and
• Evidence that member paid the service provider (i.e. copy of check or duplicate check, credit card receipt, statement, etc.)

The products and services listed are a representation of the discounts and some of the providers available which may change from time to time.